A number of my training and speaking engagements are privately sponsored by private organisations, corporates or individuals.
I attempt at various points in the year to free-up space to deliver lectures, training sessions and open public events.
In addition, I will be hosting conference calls and webinars in the near future that will be open to all.
Some dates that are available to all (contact me or the team for details)
Jan 26 and 27 – Achieve Customer Service Excellence, Glasgow, UK
9 and 10 Feb 2011 – Measuring Customer Service Workshop, Glasgow UK
15 Feb 2011 – Service Quality – Recession Busting Seminar, London, UK
A series of events are scheduled for the USA, the UK and mainland Spain in 2011