Making Theory Work
Archive for November, 2010
Strategic HR Seminar – 21 Dec – Free
Nov 30th
Webinar on Strategic HR by Rob Sullivan – 21 Dec- Free -to get you place – limited to only 1,000 spaces- email your details to info@cse.me
I have decided to conduct the above seminar on 21 December just to give us all a chance to think about the role of HR in 2011 and beyond. How to get a board room voice, how to get businesses focuses, how to increase your profile and what performance measures should we use…….
Lets all meet for the webinar just act now before all places are gone!
Sold Out
Nov 29th
Well our free webinar with 200 places was significantly over subscribed and as such apologies to those unlucky enough not to make it before the gates closed. The webinar on December 8th will be fantastic and bursting with great content the will make a huge difference to organisations big and small, private public and Third Sector.
Its snowing really heavily here and has impacted on our face-to-face input to some great organisations today and may well do so again tomorrow.
This shows the real power of the web in delivering information and expertise regardless of the weather, location and time zone.
Anyhow sorry about those limited webinar spaces for those who missed a great iopportunity but keep coming back for really great news really soon!
I shall be presenting at a live gig on Customer Service in late January 2011 in Glasgow, Scotland, UK if anyone fancies a really powerful, content bursting event.
get in touch at info@cse.me if you want more information
Webinar
Nov 23rd
I will run a webinar on Customer Service, including customer insight, segmentation, satisfaction measurement and other golden nuggets at 3pm on 9 December 2010.
We only have 200 lines so places will go to the first 200 who advise of their interest.
We are promoting this globally and the last time we ran out of lines. All you need is web access and it is entirely free!
This is our way of giving expertise back free of charge.
If interested please do register your interest. Head up an email : Webinar CSE with your details included in the main part of the email urgently to secure a place.
Regards
Reflection
Nov 4th
Over the last few days I have been incredibly fortunate to witness at first hand the amazing services offered in a wide spectrum of care to older people and the young by a charitable organisation. The absolute commitment of those delivering the care was driven by the organisation through its values, the recruitment process, their appraisals system and effective management.
Importantly, the managerialism in the organisatiuon was being developed in ways that ‘fit the organisation’ and again was assisted by someone in the organisation who is dynamic and understands the need to operate in a business like way whilst retaining core values that differentiate the organisation and make it what it is.
I often work with CEOs in the private sector and the public sector and that work is most enjoyable as I see both them and their organisations benefit from our coaching and training.
It is right that I should reflect on the work we do and to see that it does make a real difference to people, services and product across sectors and to be proud that in some way we make real differences to the lives of real people